Privacy Policy

Last updated: May 16, 2025

1. Introduction

Lotus PRO Services L.L.C. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, etc.)
• Document information necessary for processing your service requests
• Communication records between you and our team
• Payment information for service fees

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your service requests
• Communicate with you about your services
• Improve our services and customer experience
• Comply with legal obligations
• Process payments

4. Information Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Third-Party Disclosure

We may share your information with third parties only in the following circumstances:

• With government entities when necessary for processing your documents
• With service providers who assist us in operating our business
• To comply with legal obligations
• With your consent

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to our processing of your information

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: